Quality Policy

It is the policy of Poulton Build to ensure a high level of management is dedicated to every project so as to deliver the project in accordance with the clients’ specific requirements.

The nature of the company's activities places particular emphasis on experience, expertise, capability, reliability and quality.

Poulton Build recognise that a complete commitment to quality is of key importance and have therefore ensured the availability of resources and information necessary to support the implementation of a Quality Management System.

Poulton Build commits to:

·         Provide high quality works in construction and property maintenance services and to measure and minimise complaints.

·         Ensure all plant and vehicles adhere to and better all regulatory standards through good working practice and measured maintenance procedure.

·         Complete at least 95% of projects on time and within the agreed terms of contract.

·         Deliver services in a professional and courteous manner to the client and their clients and / or employees, and continually improve our training levels to enable this professional service.

·         Offer improvements in services and from client satisfaction forms help

 enhance our relationships with our clients and ultimately deliver                           improvements.

K N Poulton

January 2010